At the end of a pre-season mystery audit, followed by a complete audit in October, the tourist office obtained, with a remarkable result of 93,44%, the Qualité Tourisme mark. This distinction rewards the work of the team and its commitment to offering, among other things, quality stay advice. This also demonstrates a common desire of tourism stakeholders, both institutional and professional, to revitalize our territory, by identifying it as a destination of excellence.
As such, we will continue to work to satisfy customers and respect the commitments made, namely:
- a warm welcome
- attentive staff
- mastery of foreign languages
- personalized welcome services
- clear and precise information
- guaranteed cleanliness and comfort
- taking your opinions and feedback into account
Following on from obtaining this mark, the tourist office now wishes to obtain category I classification.
As tourism professionals, you too can commit to the Tourism Quality approach and participate in positioning Andernos as a destination of excellence.
More Info https://www.qualite-tourisme.gouv.fr/fr
